Lake Hazel Privacy Policy

Effective date: October 6, 2025

Applies to: lakehazeldesign.com, lakehazel.design, lakehazeldesign.co, our storefronts and landing pages (including Squarespace pages, Gumroad/SamCart checkouts, Etsy listings, DesignFiles project portals), and our social media pages that link to this policy (collectively, the “Services”).

Who we are

Lake Hazel Design LLC ("Lake Hazel," “we,” “us,” or “our”) provides interior design services and digital products (templates, ebooks, courses).

Business address: [Add business mailing address]
Contact: privacy@lakehazeldesign.com

1. Information We Collect

A. Information you provide directly

  • Account/contact data (name, email, phone, billing/shipping address)
  • Order and payment details (products purchased, price, currency). Note: We don’t store full card numbers; payments are processed by third‑party processors (see Section 9)
  • Design project materials (questionnaires, photos, floor plans, etc.)
  • Support messages and contact form submissions
  • Course and community participation (profile info, posts, messages)

B. Automatically collected

  • Device/usage data (IP address, browser type, pages viewed, timestamps, location)
  • Cookies and similar tracking technologies (see Section 7)

C. Information from third parties

  • Payment, checkout, and ecommerce partners (e.g., Stripe, Squarespace, Gumroad, SamCart, Etsy, DesignFiles)
  • Analytics and advertising partners (e.g., Google Analytics, Facebook/Instagram)
  • Social media platforms (if you interact with our pages or log in using social tools)

Sensitive Data: We do not intentionally collect sensitive information (e.g., government ID numbers). Please avoid uploading such data to our platforms.

2. How We Use Information

  • To provide and personalize our Services
  • To fulfill orders and deliver digital products
  • To process payments and prevent fraud
  • To respond to support requests
  • To send transactional emails and (with your consent) marketing emails
  • To improve our content, templates, and site experience
  • To comply with legal obligations and enforce our terms

Legal bases (for EEA/UK users): Contract performance, legitimate interests, consent, legal compliance.

3. Sharing and Disclosure

  • Service providers: Hosting, email, payment processors, etc.
  • Ad/analytics partners: With consent where required
  • Business transfers: In case of a merger, sale, or acquisition
  • Legal compliance: If required to disclose by law or legal process

We do not sell your personal information for money. Some analytics/ads tools may be considered “sharing” under CPRA. See Section 6.

4. Your Choices & Rights

Marketing

You may opt out via the unsubscribe link in our emails.

Cookies

Manage cookies via our banner or browser settings (see Section 7).

EEA/UK/Swiss Residents

You may request access, correction, deletion, restriction, portability, or object to processing. Consent may be withdrawn at any time.

U.S. State Privacy Rights (CA, CO, CT, UT, VA)

You may request access, deletion, correction, or opt out of targeted advertising or profiling.

To exercise your rights: Email privacy@lakehazeldesign.com. We may verify your identity before fulfilling your request.

5. Data Retention

We retain personal data only as long as needed to fulfill the purposes outlined in this policy, including legal or business obligations.

6. Do Not Sell or Share My Personal Information

We do not sell personal data for money. However, some third-party analytics/advertising tools may be considered “selling” or “sharing” under applicable U.S. laws.

To opt out:

  • Use the Cookie Preferences banner on our site
  • Email us: privacy@lakehazeldesign.com with subject "Do Not Sell or Share"
  • Use Global Privacy Control (GPC) browser signals

We do not knowingly sell/share data from users under 16.

7. Cookies and Tracking Technologies

We use cookies and similar tools to:

  • Operate the website (essential cookies)
  • Analyze traffic (analytics cookies)
  • Remember preferences (functional cookies)
  • Serve and measure ads (marketing cookies)

You may manage cookies via:

Disabling cookies may affect site functionality.

8. Children’s Privacy

Our Services are not intended for children under 13 (or 16 in the EU/UK). We do not knowingly collect their data. Contact us if you believe we have, and we will delete it.

9. Third-Party Services

We use trusted vendors for payments, analytics, email, courses, and more, including:

  • Stripe, Gumroad, SamCart, Etsy
  • Squarespace, DesignFiles
  • Google Analytics, Facebook/Meta

These services have their own privacy policies.

10. Changes to This Policy

We may update this policy and will revise the effective date above. Material changes may be communicated by email or on-site notice.

11. Contact Us

Lake Hazel Design LLC
Email: privacy@lakehazeldesign.com
Mailing Address: [Add business mailing address]